Is VAT included?
The price is £19 a month before tax. Paddle adds VAT at checkout where your billing country requires it and issues the tax invoice.
Who takes the payment?
Paddle.com Market Ltd, or Paddle.com Inc. for some regions, sells the subscription as merchant of record. Your card details go to Paddle, never to us.
How do I cancel?
From the billing card in the workspace or through Paddle's billing portal. No further payment is taken and access continues to the end of the period you paid for.
Can I get a refund?
Yes, within 14 days of your first payment if letters were generated for no more than two customers, and for any billing period where an outage on our side stopped you working. See the refund policy.
What counts as a letter?
A reminder letter or a final notice for one customer, covering every qualifying invoice for that customer. Regenerating a letter for the same customer is never counted again.
Is this legal advice? Does it chase customers for me?
No and no. Invoice Owed is calculation and template software. It works out what your own customers owe you under the published statutory rules and gives you letters to send yourself. It does not contact anyone on your behalf, does not give legal advice and is not a regulated service. Disputed, foreign-law or unusual invoices should be reviewed by a professional adviser.